It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

The top 10 Jira tips & tricks brought to you by the Atlassian developer teams

Hi Atlassian Community,

I recently asked my teammates what their favorite Jira Software Cloud tips and tricks are. Here is the top 10, brought to you by the Atlassian dev teams:

  1. Don’t get too stressed out about Jira’s different issue types (story, bug, task, etc).
    If you are just getting started with Jira create your first issues as stories (you can always change the type later). If in doubt, here is a good discussion from our community on the topic.

  2. Use in-line issue create for the fastest way to create new issues.
    You can create new Jira issues in-line on the backlog and the board (available in next-gen projects). When you are creating issues in-line, those new issues inherit all selected filters (labels, versions, assignees, etc.) and epic links, saving you loads of time!

  3. Add issue keys to your branch and commit messages.
    If you are using Git as your version control system, make sure to add your issue key to branch name and commit messages. A good convention for branch naming is <prefix>/<issue-key>_<description. If your team is using Bitbucket, you can create your branch from the issue screen which automatically creates a branch name using this convention.

  4. If you work on multiple projects you can create your own board to keep track of all your tickets (does not work with next-gen projects).

  5. Use subtasks to split work into smaller chunks.

    Don't use subtasks unless you are 100% sure the work can be completed in the same sprint.
  6. Keyboard shortcuts FTW

. to open the operations dialog. The fastest way to navigate Jira, give it a try .
(available in classic projects)

a to assign an issue to someone.

i to assign an issue to yourself.

In Backlog view:

Use right-click to quickly send issues to the current sprint, top of the backlog or bottom of the backlog.

Use the keyboard shortcuts s+t and s+b to send issues top of the backlog or bottom of the backlog.

Use Cmd+click to select multiple issues.

7. Save your searches.
If you are creating custom searches via JQL or Advanced searches (more on JQL here), make sure to save them. Saved searches are available throughout Jira to filter views (like on the board). You can even create custom boards from saved searches!

8. Add search results to Dashboards
Created a powerful search? Add it to a dashboard to bring it to live (more on dashboards).

9. On a next-gen board, if multiple lines are pasted into a new card on it will ask if you want to create multiple cards (one for each line)

10. On a next-gen board, If you link a repository to the project (from 'Add Item'), an icon on the card will show a development status overview (whether there are commits, pull requests etc)


I hope you enjoyed these tips from the Atlassian dev team! Please comment with your own Jira productivity hacks! I can't wait to read them.




Jimmy_Seddon Community Leader Oct 09, 2019

This is fantastic @Philipp Suchan!  Thanks for sharing.  We recently moved to Jira Cloud from Server and some of these tips will be very helpful for our users!

Like # people like this


Thank you for sharing :) 

Like # people like this

Thank you, I learnt a couple of things!

Like Philipp Suchan likes this

Very nice list. Make a regular (monthly?) series of it. Theme-based will be even better!

Like Max_Werner likes this
Veles I'm New Here Jan 06, 2020


This is very helpful. Learnt many new things that I am now going to use regularly. Thanks

This is awesome @Philipp Suchan !  Thanks for sharing. 

Thanks! This is very helpful & I've learned some new things.


Log in or Sign up to comment
Community showcase
Posted in Jira Software

What’s New in Jira Software Server & Data Center: Remote Summit 2020 Roundup

Hi Everyone, I hope you’ve all had a chance to participate in our first-ever Remote Summit. We virtually laughed together, heard exciting product updates, conversed in the chat rooms, and watched s...

217 views 0 11
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you