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How-to setup a secured Jira Software 7.9.0 on Ubuntu 16.04.4 in less than 30 minutes


This article is about to install Jira Software 7.9.0 from scratch on an out-of-the-box Ubuntu 16.04.4 Server, that will listen on HTTPS.  Downloading the packaged does not count to the 30 minutes. Of cause you can take this article to install another version combination, but then not all commands will work with copy & paste.



Your Skills

  • you know how to login to a (remote) Linux server
  • you know how to edit configuration files with nano, vim, emacs, ...

How  to use this article

You can copy and paste all the commands (in code blocks) just to your root shell. The text around is for explaining the "why". If there are important instructions to read, then the text is bold.

Are you ready to rumble?  Start your watch now ... 3.2.1

Part 1 - Prepare MySQL Database

Download and install MySQL from Ubuntu Repository. (Confirm with 'Y')

apt-get install mysql-server

You get asked to set a password for root - you will need it the next steps.

Create the database named 'jira'.

mysqladmin -u root -p create jira

Connect to the database.

mysql -u root -p

Modify the created db, create a news user called 'jira' and grant permissions.

The next 4 commands have to be pasted into the mysql shell. Use another password for the 'jira' db user than for 'root'.

alter database jira character set utf8 collate utf8_bin;
create user 'jira'@'localhost' identified by '<password used by jira>';
grant all on jira.* to 'jira'@'localhost';

Tune mysql to fit to the requirements of Jira.

echo "innodb_log_file_size = 256M" >> /etc/mysql/mysql.conf.d/mysqld.cnf
echo "max_allowed_packet = 34M" >> /etc/mysql/mysql.conf.d/mysqld.cnf

The tuning requires a restart of MySQL.

systemctl restart mysql.service

Part 2 - Java installation

Change to the directory, where everything gets installed.

cd /opt

Extract the JRE tar-ball.

tar xzf /root/jre-8u172-linux-x64.tar.gz

Create a sym-link. Avoids changing configurations when upgrading Java.

ln -s jre1.8.0_172/ java

Part 3 - nginx and SSL 

Download and install nginx from Ubuntu resources. (Confirm with Y)

apt-get install nginx

Create the nginx proxy configuration. This will forward calls to 443 to internal port 8080 where Jira's tomcat is listening. Additionally SSL is configured and the maximum size of an uploaded attachment is set to 30 Mb. Also gzip compression is activated - make sure not to activate gzip compression later in Jira.

Copy & paste the next full code block into your shell.

cat << EOF | sudo tee /etc/nginx/sites-available/jira
server {
listen 443 ssl;
keepalive_timeout 70;
ssl_certificate /etc/nginx/ssl/jira.crt;
ssl_certificate_key /etc/nginx/ssl/jira.pem;
ssl_protocols TLSv1 TLSv1.1 TLSv1.2;
ssl_ciphers HIGH:!aNULL:!MD5;
ssl_session_cache shared:SSL:10m;
ssl_session_timeout 1d;
large_client_header_buffers 4 32k;
gzip on;
gzip_min_length 10240;
gzip_types text/plain text/css text/xml text/javascript application/x-javascript application/xml;
location / {
proxy_pass http://localhost:8080;
proxy_set_header X-Forwarded-Host \$host;
proxy_set_header X-Forwarded-Server \$host;
proxy_set_header X-Forwarded-For \$proxy_add_x_forwarded_for;
client_max_body_size 30M;
proxy_connect_timeout 300;
proxy_send_timeout 300;
proxy_read_timeout 300;
send_timeout 300;

Enable the configuration to be loaded next restart.

ln -s /etc/nginx/sites-available/jira /etc/nginx/sites-enabled/jira

Create the directory to store the SSL certificates and change inside.

mkdir /etc/nginx/ssl
cd /etc/nginx/ssl

If you have already a valid signed SSL certificate and your SSL key at hand, then copy the key to jira.pem and the certificate to jira.crt. Skip the next steps and continue at #MARKER#. If you need to create some new self-signed certificates, continue here.

Create your own SSL key. 

openssl genrsa -des3 -out jira.key 2048

You will get asked the set a passphrase - remember/note it.

Remove the passphrase from the key. This is required so that nginx can start unattended (without entering the passphrase).

openssl rsa -in jira.key -out jira.pem

Now the site details for the certificate are added.

openssl req -new -key jira.pem -out jira.csr

Replace the bold text with your own data.

Country Name (2 letter code) [AU]:XY
State or Province Name (full name) [Some-State]:My Country
Locality Name (eg, city) []:My City
Organization Name (eg, company) [Internet Widgits Pty Ltd]:Company
Organizational Unit Name (eg, section) []:Operations
Common Name (e.g. server FQDN or YOUR name) []
Email Address []: <<-- leave empty
Please enter the following 'extra' attributes
to be sent with your certificate request
A challenge password []: <<-- leave empty
An optional company name []: <<--leave empty

Self-sign your certificate. It will be valid for 777 days from now.

openssl x509 -req -days 777 -in jira.csr -signkey jira.pem -out jira.crt

Now the certificate is added to the JRE default keystore. This is required, so that Jira can talk to itself without getting an SSL certificate authorization error.

/opt/java/bin/keytool -import -alias -keystore /opt/java/lib/security/cacerts -file jira.crt

The password of the keystore is 'changeit'.


Nginx needs to be restarted so that all changes can take effect.

systemctl restart nginx

Part 4 - Jira binary installation

Back to our installation directory.

cd /opt

Extract Jira Software.

tar xzf /root/atlassian-jira-software-7.9.0.tar.gz

Create a sym-link for future Jira upgrades.

ln -s atlassian-jira-software-7.9.0-standalone jira

Create the Jira-Home directory

mkdir jira-home

Edit tomcat settings to fit to the proxy configuration. (in this case with nano)

nano jira/conf/server.xml

At line 36 (Connector block) add the following behind 'bindOnInit="false" ':

proxyName="" proxyPort="443" scheme="https"

Save & exit editor.

Download the MySQL driver that works with Jira 7.9.0 directly from maven repository.

wget -O jira/lib/mysql-connector-java-5.1.45.jar

Change the ownership of all files to the same system user, the service is started later.

chown -R www-data:www-data atlassian-jira-software-7.9.0-standalone jira-home

Create Systemd configuration to be able to start/stop Jira.

Copy & paste this full code block into your shell.

cat << EOF | sudo tee /etc/systemd/system/jira.service
Description = Atlassian Jira Software


WantedBy =

Make the systemd configuration known to the system.

systemctl daemon-reload

Make the Jira service persistent (starting at boot-up).

systemctl enable jira.service

Start Jira now!

systemctl start jira.service

Note: depending on your remote system, start-up can take some time. You can have a look inside Jira log file, meanwhile: /opt/jira-home/log/atlassian-jira.log

Congratulations! Setup on command line is now finished. Continue with your Browser.

Stop your watch! Has it taken longer than 30 minutes?


Part 5 - Finish installation

Point your browser to If you have used a self-signed SSL certificate, you have now manually to trust the certificate.

Select "I'll set it up myself"  and  "next". Then enter the data like seen in this screen shot:


"Test Connection". If its green you can proceed. Now again, this can take some time before you get asked to enter your license.

You have reached the end of this how-to. Hope you were successful. If you are facing problems, let me know.

Post installation tasks (not part of this how-to)

  • log rotate jira/tomcat
  • block port 8080 from outside connections
  • increase JVM memory settings
  • monitoring
  • backup mechanism


@Thomas Deilernice article. I wish I could bookmark this article.

Great article!

One caveat, in server.xml you have to comment the default connector (which is uncommented by default) and uncomment the SSL connector, otherwise Jira will complaint about a misconfiguration in server.xml

Thomas Deiler Community Leader Apr 26, 2018

Dear @Adolfo Casari,

unfortunately you are wrong. The configuration steps, as described in the article, are correct. Jira works as expected.

In the default server.xml there are some commented sample configuration available that could be used instead. I decided not to use them and to keep the changes to this configuration file as simple as possible.

So long


In the default server.xml there are some commented sample configuration available that could be used instead.

Hi @Thomas Deiler - That is what I did. Reason for that is when going to line 110 (using ALT-G in nano) , it's the end of server.xml . I also checked with cat -n server.xml. Please let me know if I am missing something here. Thanks!

Thomas Deiler Community Leader Apr 29, 2018

Dear@Adolfo Casari,

you are totally right - it seems to be a typo. Its line 36. Fixed it.

Thanks for noting me


Great article :)

Hello @Thomas Deiler,

Great work on this how-to. I'm having a problem and would be really grateful if you could help.

I already have 3 certificates from GoDaddy (wildcard cert) 2x crt and 1x crt.pem files

I've changed the nginx configuration to use the bundle.crt file and the pem.

After enabling the config and restarting nginx, i received this msg in the log;

-- Unit nginx.service has begun starting up.
Sep 07 11:56:09 AZR-JIRASD nginx[14925]: nginx: [emerg] SSL_CTX_use_PrivateKey_file("/etc/nginx/ssl/gdig2.crt.pem") failed (SSL: error:0906D06C:PEM routines:PEM_read_bio:no start line:Expecting: ANY PRIVATE KEY error:140B0009:SSL routtines:SSL_CTX_use_PrivateKey_file:PEM lib)
Sep 07 11:56:09 AZR-JIRASD nginx[14925]: nginx: configuration file /etc/nginx/nginx.conf test failed
Sep 07 11:56:09 AZR-JIRASD systemd[1]: nginx.service: Control process exited, code=exited status=1
Sep 07 11:56:09 AZR-JIRASD systemd[1]: nginx.service: Failed with result 'exit-code'.
Sep 07 11:56:09 AZR-JIRASD systemd[1]: Failed to start A high performance web server and a reverse proxy server.
-- Subject: Unit nginx.service has failed
-- Defined-By: systemd
-- Support:
-- Unit nginx.service has failed.
-- The result is RESULT.
Sep 07 11:56:09 AZR-JIRASD sudo[14921]: pam_unix(sudo:session): session closed for user root
Sep 07 11:56:30 AZR-JIRASD sudo[14973]: wtsparadigm : TTY=pts/1 ; PWD=/home/wtsparadigm ; USER=root ; COMMAND=/bin/journalctl -xe
Sep 07 11:56:30 AZR-JIRASD sudo[14973]: pam_unix(sudo:session): session opened for user root by wtsparadigm(uid=0)



Thomas Deiler Community Leader Sep 08, 2018

@Jean-Marc Frappier, seems that nginx has a problem in reading the certs. Try to create some self-signed certs for test purpose. If that will work, most probably the certs are corrupted or in a format nginx does not understand.

So long


@Thomas Deiler Figured it out. The person that ordered the wildcard certificate from Godaddy, didn't provide a key. After requesting a rekey, it was working fine on Friday and Saturday.

Now i'm getting a 502 bad gateway. Nginx log shows "[error] 13273#13273: *3 connect() failed (111: Connection refused) while connecting to upstream, client:, server:, request: "GET /favicon.ico HTTP/1.1", upstream: "", host: "", referrer: ""



Thomas Deiler Community Leader Sep 09, 2018

Dear @Jean-Marc Frappier

a 502 is in most cases a call from nginx to the tomcat port of Jira that does not exist / is not open / is blocked by a firewall.

Check with

telnet localhost 8080

first in a shell of your server. If the server doesen't respond, then probably Jira is not running, or the port is a different one or some other service is already running at 8080 or a firewall rule is blocking local traffic from nginx to tomcat.

Please check also the configuration of this how-to, twice. Probably in the nginx configuration (/etc/nginx/sites-available/jira) the hostname is not the right one pointing to your server.

So long


Hi @Thomas Deiler,

Awesome article! Just wanted to tell you that I learned a lot with this.

Thank you so much for sharing!



Thomas Deiler Community Leader Oct 16, 2018

Thanks, @Matheus Fulginiti Schonarth! Have you used a more up-to-date version of Jira than 7.9.0?

Thomas Deiler Community Leader Oct 16, 2018

Thanks, @Matheus Fulginiti Schonarth! Did you take a more recent version of Jira than 7.9.0?

Hi @Thomas Deiler,

You're welcome! I'm testing stuff with 7.9.0, but will test with other versions later.


Great tutorial! 



Thomas Deiler Community Leader May 03, 2019

For a more recent version of this article follow this link.

@Thomas Deiler If we are creating a requestToken in order to setup oauth 1.0 so that we can use the jira API, do we need to create our own jira server site locally? 

I ask this because when I try to follow this: I am not able to get a successful token in step 3. I think this is because I need to have a jira server running locally or the consumer key for an existing jira server running on another site. Just want to confirm that this is the right approach.

Thomas Deiler Community Leader Jun 27, 2019

@Niyi Odumosu , your questions isn't directly related to this article.

Anyway, OAuth is not mandatory when you access your own Jira Server. User/Password works, too. For accessing Jira Cloud, you will require OAuth.

So long


Please can Anyone Guide me how much RAM  memory do I need for Jira to perform flawlessly. will it run on 4GB ram or 8GB is a must??? I have 200 users with active 50 users and 1000 tickets per week I am currently hosting it in my local server, I need to shift it on cloud dedicated server.

test I'm New Here Jul 31, 2022






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