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FAQ: Promotion for free five user Jira Software Cloud license


For those who have been lucky enough to snag a coupon from a recent limited promotion for a free five user Jira Software license, here are answers to a couple frequently asked questions.


What’s included in my free five user Jira Software license?

You get access to all the features in Jira Software Cloud for up to five users.


What happens if I add more than five users to my free account?

Once you add your 6th user, you’ll be switched over to our Starter plan (a flat fee of $10 per month for up to 10 users). Once you add your 11th user, you’ll be switched over to our standard pricing. Learn more about Jira Software pricing here.


Can I apply this coupon to my existing Jira Software Cloud site?

This coupon only works to create a new Jira Software Cloud site and cannot be applied to an existing site.


How do I know if my free five user coupon worked?

In the billing panel, under your billing details, you’ll see a $0 bill estimate.



I haven’t received a coupon for the free five user promotion. Where do I find one?

These coupons were part of a special promotion and were only available on a limited basis.

1 comment

M Amine
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 26, 2020

thank you for this share.


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