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ticket number as hyperlink / export to sheets

tsvetelina_georgieva
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February 10, 2023

Hello Atlassian community, 

please share work around to extract hyperlinks of tickets. In the past once you click 'Open in google sheets' it was having column 'Key' and hyperlink in it 

Now (probably after an update) that feature is no longer available. 

Issue key could be extracted when you use 'Export Excel CSV (all fields)', however its without hyperlink --> just the key (number). 

Thanks 

 

p.s. used case --> preparing report for client for specific time frame and all tickets that enter the Service Management with their status. That was easier for the client to just click on the link and load the pending/not completed items. 

 

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