"View as Customer" in Portal

[Kathleen Walsh]

Hello! I am tying to see how my customers see my Jira Service portal and can't seem to find the "View as Customer" button - can someone help me find it. My research says it is in the Portal Settings - but I can't seem to find anything. I am a master admin. 

Thanks, 

Kathleen 

[Carla Ann Rowland]

on the left side bar of your service desk --scroll down until you see channels then you can see a portal link

[Tim Jansmann]

Howdy!

In my sample space I can get to the customer portal by using the "raise a request" button  (this is from data center but it's essentially the same) or you can place this at the end of your page url "servicedesk/customer/portals".