Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

post update to version 8.14.1 all email filter subscriptions failing. Edited

DEFAULT template failure

email subscriptions to filters are failing for all users enterprise wide: 

in header is : #text(''

in body of email is 

Could not locate resource

2 answers

1 accepted

0 votes
Answer accepted

My co-worker found out that it is a bug with the upgrade.

0 votes

Hi @Carla Ann Rowland 

Was any of the velocity files modified? It seems like a problem with the .vm files. 


@Ravi Sagar _Adaptavist_  no it was a straight jira upgrade; we did not do any modifications.  Since this posting I created a brand new filter and set myself for subscription. I get the same results

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

172 views 0 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you