nable custom fields

Mursel Beqa March 12, 2024

How do we enable custom fields in the Customer portal viewing request?

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Mikael Sandberg
Community Leader
Community Leader
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March 12, 2024

The request list cannot be configured, basically it is wysiwyg (what you see is what you get). You would have to look at using something like Refined for JSM or one of the reporting tools that allows you to add them to the portal in order to control the request list.

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