incoming mail server pulling in all emails from the inbox

Robert
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July 23, 2024

Hi Team,

Before we had to perform a re-authorization for our incoming mail server, due to the switch over to GraphAPI, we had mail handlers that would fetching emails using EWS/MAPI from a specific subfolder of the M365 mailbox inbox.

Now we have performed the re-authorization of the mailbox, it is fetching in every item in the inbox.

Is there a way to stop this and only look at getting emails for a specific folder as this is causing a headache for the team because Jira is creating hundreds of tickets.

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