Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

how to capture the specif text from Email body / Description to Custom field using Jira automation

Kishor Mudhili May 3, 2024

how to capture the specif text from Email (Descrption to Custom field using Jira automation

 

example: 

Weekly check completed with faults:

Room: STA Meeting Room
Location: Stallingborough

 

from the above Email (Description) i want to capture Room Information (example: STA Meeting Room) and should be updated in Jira Custom Field (Room), using Jira Autoamtion rules. please help me

 

i have tried with automation rules but not working. i have checked few articals but not working for me. 

 

Capture.PNG

 

2 answers

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 5, 2024

Hi Kishor,

Can you share a screenshot of the audit log for when it runs and what your log action shows?

0 votes
Patrick Tripodi
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 4, 2024

Hi Kishor, 

You can try the following. {{Issue.description.substringBetween("Room: ", "Location: ")}}

This will retrieve STA Meeting Room. You can also add .trim to remove trailing white spaces so {{Issue.description.substringBetween("Room: ", "Location: ").trim}}

Cheers,

Patrick Tripodi
GLiNTECH

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events