how to capture the specif text from Email (Descrption to Custom field using Jira automation
example:
Weekly check completed with faults:
Room: STA Meeting Room
Location: Stallingborough
from the above Email (Description) i want to capture Room Information (example: STA Meeting Room) and should be updated in Jira Custom Field (Room), using Jira Autoamtion rules. please help me
i have tried with automation rules but not working. i have checked few articals but not working for me.
Hi Kishor,
Can you share a screenshot of the audit log for when it runs and what your log action shows?
Hi Kishor,
You can try the following. {{Issue.description.substringBetween("Room: ", "Location: ")}}
This will retrieve STA Meeting Room. You can also add .trim to remove trailing white spaces so {{Issue.description.substringBetween("Room: ", "Location: ").trim}}
Cheers,
Patrick Tripodi
GLiNTECH
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