how can i assign the ticket to person that triggered the action in the slack channel.

[Ido Cohen]

when we had Halp. every time we used the :ticket: emoji on slack it would auto assigne the ticket to the person who triggered the emoji. now that Halp is gone. is there a different way to do it 

 this is the emoji i mean

[Christopher Yen]

Hi @Ido Cohen IT Support ,

There is an automation trigger of "Emoji reaction to Slack message" now. Maybe you can create a new rule for that ticket emoji to create a new issue and have the assignee set to "User who triggered the event"

[Ido Cohen]

Hi @Christopher Yen thanks for the comment. i tried that but it didn't work. 

[Christopher Yen]

Hi Ido, in the screenshot you provided I don't believe it has a way to reference what issue to run the rule on. Is there another action being used to create the issue?

[Ido Cohen]

all issue that haven't been assigned yet. 
the action is using the :ticket: emoji on a slack message in a specific group