how can add the epic filter in my board?

[Natalia Mojica]

Hi 

I want to be able to see my tickets using the epic filter. However, i dont see this filter in my board

This is the filter that i want to add (im using a company managed project and i have the member role)

[Trudy Claspill · Accepted solution]

Hello @Natalia Mojica 

The option for the Epic filter on the board is available only for Team Managed projects, not Company Managed projects.

For a Company Managed project you would need to define Quick Filters (from Board Settings) using the Queries option and create a JQL filter for each Epic.

[Trudy Claspill]

I was wrong. See @Sanjog Sigdel 's answer. 

I learned something new. Thanks Sanjog!

[Sanjog Sigdel]

Most welcome @Trudy Claspill 

Happy to add value to the community 🙌

[Sanjog Sigdel · Accepted solution]

@Natalia Mojica Also remember the EPIC panel in the filter section will only be displayed if you have this Enhance my board and backlog option available in the Jira instance you are using.

[Natalia Mojica]

Hii. How can add the enhance option?

[Trudy Claspill]

@Natalia Mojica 

You can find this option by clicking the ... button in the upper right corner of your Scrum board, just above the Insights button.

[Natalia Mojica]

i see the option, but other members of the team not

[Trudy Claspill]

From the Learn More article link that comes up in that pop-up

https://community.atlassian.com/t5/Jira-Software-articles/Enhanced-Jira-board-and-backlog/ba-p/2331946

The rollout of the option is initially available only to product admins. Then product admins can make it available to all users. Eventually Atlassian will roll out the availability of the option for all user without product admin intervention. The time depends on your subscription plan.

The article says the enhancement is enabled per user. I'm not clear if that is just during the rollout or if that continues after the rollout is complete. Each user may need to turn the enhancement on to see the new filter options.

[Sanjog Sigdel · Accepted solution]

That EPIC panel you see is a default filter added in the newly updated Jira Cloud version which I am also using. But if you want to display the EPICs in your board than you might wanna add a quick filter for EPIC:-

issuetype in EPIC and give it a name here:

A

[Joseph Chung Yin · Accepted solution]

@Natalia Mojica -

Need further clarification on your ask.  In JSM, issue management is done via Queue and not via SCRUM/KANBAN boards.  The board usage is used in Jira Software projects by default and not designed for JSM project.

What are using against your JSM project?  Please advise.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[Joseph Chung Yin]

@Sanjog Sigdel -

Thanks for your updates and inputs.  I have learned something new too.

Best, Joseph

[Sanjog Sigdel]

@Joseph Chung Yin 

You guys are so kind. Means a lot 🙏🏻