Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


feedback/satifaction survey - jira parameter



I have a question regarding the feedback/satifaction survey when the ticket is resolved and the customer receives the email.

I guess it's a global setting and you can just turn it off for one organization/client, it's either on or off for all clients(from what I saw in the jira options), is that right?


2 answers

1 accepted

2 votes
Answer accepted
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 18, 2022

Hi @Emmanuel F-D ,


Correct, It is an on and off setting for per JSM project. 


Here's the reference documentation:



I don't see this setting on the Jira software project. Do we have anything similar on the software project to measure customer satisfaction/surveys?

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events