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I have a question regarding the feedback/satifaction survey when the ticket is resolved and the customer receives the email.
I guess it's a global setting and you can just turn it off for one organization/client, it's either on or off for all clients(from what I saw in the jira options), is that right?
Hi @Emmanuel F-D ,
Correct, It is an on and off setting for per JSM project.
Here's the reference documentation: