email notification

[Nada Alahmadi]

Hello

I have an issue related to sending email notifications to the admin and other employees for actions like approval required, request updates, adding comments, or creating an account, etc.

These notifications used to work without any problems. Has anyone encountered a similar issue?

[Marc - Devoteam]

HI @Nada Alahmadi 

Has the notification scheme changed on the project?

[Nada Alahmadi]

No, nothing has changed, and the issue is in all projects

[Marc - Devoteam]

Hi @Nada Alahmadi 

Is the global outgoing email still active?

If this is still the case and no email is send, contact Atlassian Support