Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

can you Link a phone number to a ticket (or account) on jira

Lewin k
Lewin k March 21, 2023

When someone with an issue calls us, we want to be able to see their tickets (in Jira) without having to search for them. Is there a plugin or app that can link a phone number to an account and show the tickets from that account when they are calling ?

Answer
Watch
Like Catalin Nichita likes this
341 views

2 answers

0 votes
Sayed Bares [ServiceRocket]
Sayed Bares [ServiceRocket]
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
March 21, 2023

Hi @Lewin k ,

Welcome to the community!

You may want to checkout the following community thread which answers your question:

* https://community.atlassian.com/t5/Jira-questions/Call-Center-for-Jira/qaq-p/1088166

Reply
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events