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Hello, Would it be possible to have a an embedded link as custom field name?
Such as " Schedule a call with Elif" and embed the calendar in the name?
A field name is static and cannot be incorporated with embedded link. However, you can use Wiki or HTML markup syntax to add help-text associated with the custom field.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Viasat Inc.
Could you send me the instructions to how to use Wiki or HTML markup syntax to add help-text associated with the custom field? Thank you.
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1) Go to your JSM project Project settings >> Fields and access your project's field configuration scheme in the EDIT mode.
2) Locate your custom field and click the "Edit" option, then enter your help-text in the Description box.
Example - Please enter the OAuth scope(s) for your application. For the list of available OAuth scope, please refer to the "OAuth Scopes" section in the following link <b><font color="red"><a href="https://abc.com/docs/oauth-scopes" target="_blank">Application Scope Listing</a></font></b>.
The above will create a help-text with a clickable URL associated with a field on the issue screen.
Here are a few reference links that can assist you -
For Portal UI (i.e. Request Type)
https://blog.isostech.com/atlassian/enhancing-the-help-text-in-jsd-jira-service-desk
For Project UI (i.e. Issue Screen)
https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=all
Hope this helps. Please click on Accept answer if my suggestion helped you.
Best, Joseph
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Thanks for voting for my answer. Please also click on Accept answer when you have a chance, so others with the same question may see this posting as an answer.
Best, Joseph
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