Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,456,128
Community Members
 
Community Events
176
Community Groups

Would it be possible to have a an embedded link as custom field name?

Hello, Would it be possible to have a an embedded link as custom field name?

Such as " Schedule a call with Elif" and embed the calendar in the name?

1 answer

1 accepted

2 votes
Answer accepted

@Elif Alverson -

A field name is static and cannot be incorporated with embedded link.  However, you can use Wiki or HTML markup syntax to add help-text associated with the custom field.  

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Could you send me the instructions to how to use Wiki or HTML markup syntax to add help-text associated with the custom field? Thank you.

@Elif Alverson -

1) Go to your JSM project Project settings >> Fields and access your project's field configuration scheme in the EDIT mode.

2) Locate your custom field and click the "Edit" option, then enter your help-text in the Description box.

Example - Please enter the OAuth scope(s) for your application. For the list of available OAuth scope, please refer to the "OAuth Scopes" section in the following link <b><font color="red"><a href="https://abc.com/docs/oauth-scopes" target="_blank">Application Scope Listing</a></font></b>.

The above will create a help-text with a clickable URL associated with a field on the issue screen.

Here are a few reference links that can assist you -

For Portal UI (i.e. Request Type)

https://digitaltools.phe.org.uk/confluence/display/JIRA/Adding+and+editing+Jira+Service+Desk+%28JSD%29+portal+help+text

https://blog.isostech.com/atlassian/enhancing-the-help-text-in-jsd-jira-service-desk

For Project UI (i.e. Issue Screen)

https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=all

Hope this helps.  Please click on Accept answer if my suggestion helped you.

Best, Joseph

@Elif Alverson -

Thanks for voting for my answer.  Please also click on Accept answer when you have a chance, so others with the same question may see this posting as an answer.

Best, Joseph

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events