Until a few days ago, we could click the checkbox in the header of a queue to select all the items and transition them at once, but now it is grayed out. How do I correct this? We have several Service Desk projects and it is impacting all agents and administrators.
@cfranke I am able to recreate the issue and am wondering if it is a bug. I can however still click and select issues individually on their greyed-out checkbox to perform actions in the queue. So I can select all issues but have to do it individually, but not able to select all issues at the top. I would suggest submitting a bug here: https://jira.atlassian.com/browse/JSDCLOUD-8815?jql=project%20%3D%20JSDCLOUD%20%20AND%20type%20%3D%20Bug%20AND%20statusCategory%20!%3D%20Done%20ORDER%20BY%20Updated
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