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Why do I get a duplicates (R/A) in Opsgenie when creating an incident?

So I created a incident in Opsgenie and when I do I get both a Responder Alert of an Incident and an Associated alert of an incident. Why does this happen? 

1 answer

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This is going to be hard to answer without seeing your Opsgenie config. I would really recommend that you use the built-in chat support within the Opsgenie website. They are responsive and excellent. 

So, when I create an incident it creates an alert which is fine but it also automatically creates an associated alert and I don't understand the cause.

I Checked the activity logs for this Incident in Opsgenie and this is what I see:

Schermafbeelding 2021-11-11 141805.png

What does the other alert look like? What exactly is triggering the alert(s)?

Exactly the same.

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