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When I am Trying to configure SMTP Outgoing Mail. I got an Error. This is in JSM

Linga Reddy
Linga Reddy
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May 7, 2022
  • UnknownHostException: smtp.gmail.com---This is what I am getting while doing.
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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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May 7, 2022

Welcome to the Atlassian Community!

This means that the machine you are running Jira on is not able to resolve  smtp.gmail.com as a valid server address.  The most likely problem is that its DNS client is not configured correctly.

Try logging into the server, and, on the command line, running nslookup smtp.gmail.com to get a bit more about the underlying error.

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