Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

When I am Trying to configure SMTP Outgoing Mail. I got an Error. This is in JSM

Linga Reddy
Linga Reddy
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
May 7, 2022
  • UnknownHostException: smtp.gmail.com---This is what I am getting while doing.
Answer
Watch
Like Be the first to like this
354 views

2 answers

1 vote
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
May 7, 2022

Welcome to the Atlassian Community!

This means that the machine you are running Jira on is not able to resolve  smtp.gmail.com as a valid server address.  The most likely problem is that its DNS client is not configured correctly.

Try logging into the server, and, on the command line, running nslookup smtp.gmail.com to get a bit more about the underlying error.

Reply
0 votes
Meet Darji
Meet Darji May 31, 2024

Hi @Linga Reddy, i found the same problem on my system.

i have done mutiple trubouleshoot checks and i found that my systems's internet connectivit has been lost. indly check the internet connectivity because smtp.gmail.com is only works with internet connectivity.

 

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events