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What report could help me know when I receive a high amount of tickets

Jaqueline Daza October 6, 2022

Hi

I am wondering if Jira has any report that could help me know what time of the year it's getting really busy and maybe even the times it gets busier. 

 

Thank you. 

2 answers

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5 votes
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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 6, 2022

Hi @Jaqueline Daza ,

Have you considered the Created versus resolved gadget and play with the time period. 

2022-10-06_13-10-03.jpg

Jaqueline Daza October 6, 2022

Thank you!

4 votes
Answer accepted
Mark Segall
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 6, 2022

Hi @Jaqueline Daza - I'm a big fan of the created vs resolved chart.  Not only will it show you creation, but how you and/or your team are doing resolving them.  It's a powerful visual that I typically share with executives to illustrate team bandwidth over time.

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 6, 2022

great minds...

;-)

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