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What is JQL syntax to search for a dynamic variable/value entered by a user (not a fixed text)


I'd like to create a JQL on my Jira Service Manager filter to display all the tickets that have a keyword entered by a user.  The keyword is different and not a specific text. For example, let's say a user wants to search for keyword Latency, what would be the JQL?

For example in the below example, I've hard coded the value but each time the value that I want to search for is different.  Is there anyway to replace Latency with a dynamic parameter to be filled in dynamically based on what the user enters in the search box? t

project in (SSM) AND text ~ Latency

Thank you

1 answer

1 vote

Hi @Fariba Alavi and welcome to our community!


It is impossible out-of-the box but with some tools like ScriptRunner you can try to achieve the desired behavior. But additional research/advice is required here.

Thank you, Grigory.  I'll try to research what can be done with tools like ScriptRunner.

Like Grigory Salnikov likes this

Maybe get back to us when you find the solution or should you need further assistance. Your experience may be valuable to others.

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