My company wants to know if Jira Service Management is the right tool for us. It seems we will try with the FREE version first. My job is to learn the tool and show them how it works in the following few weeks. What are the courses I could learn to master Jira Service Management, preferably the free ones?
I found the following two, are there more? I am starting from scratch, so from beginner to advanced pathway would be nice.
If you're looking for free training, check out the Jira Service Management Getting Started Guide at https://www.atlassian.com/software/jira/service-management/resources/get-started-guide.
Also check out the Jira Service Project Administrator training path which includes free and paid training at https://training.atlassian.com/learning-paths/jira-service-project-admin.
Thank you Mary, I have just checked out those links. I am interested solely in JSM, preferably free courses; however, the second link you sent has courses that include other Jira products. I wonder if it is necessary to learn about other products, in case we do decide to invest in the JSM courses.
Learn to set up a service desk for a team using Jira Service Desk. and configure Jira Service Management from within the Jira user interface. These courses are ideal in your first six months to a year of administering Jira service project topics wherever you need them, use them to prepare for certification.
Hello Community! Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events