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We have two Sub-task in a Project, when the wrong one is selected, can I edit the type?

Gene Sullivant
Contributor
July 10, 2024

Is it possible to change the "Issue Type" Sub-task when the wrong one was selected? 

The sub-task was created and Completed. Can I move this to the correct Sub-task?

3 answers

1 vote
Nicolas Grossi
Banned
July 10, 2024

@Gene Sullivant if i do not miss understand you, yes, using bulk move feature.

 

Nicolas

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 11, 2024

Hi Gene,

If the two sub-task types use the same workflow, you can just directly change the Issue Type field. If they are different workflows, then use the Move function to move to a different Issue Type. 

Gene Sullivant
Contributor
July 11, 2024

Thanks John, 

Unfortunately, they have different workflows. I tried the Move function but when I got to the last step it asked for me to select the Issue Type but the sub-task I want doesn't show up on the Parent Issue Type. Do I use that one?

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 11, 2024

You can't put a sub-task under another sub-task. Is that what you were trying to do? 

0 votes
Mark Higgins
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 10, 2024

Hi Gene,

Are you asking if you can move the sub-task, from one 'issue' to another?

If so then you can move the ticket, i.e Change the Parent, by selecting the 3 dots at the top right, next to the share option

Hope this helps.

Mark

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