Previously with the original Proforma forms, you could add validators for one of three states:
The first two have been added to workflow transition validators but I have yet to find a way to do the last one, where you specify a specific form that you want to be attached and submitted before allowing the transition.
There appears to be no way to do it, even though the promise was that we did not lose any functionality when Proforma was moved over to JSM.
Is this a missed feature or is there a way I am not seeing to accomplish this?
Unfortunately, this isn't what I was hoping to find. The Scenario is that I need to make sure that a specific form has been submitted and completed before the user transitions to a specific status.
This was originally possible with ProForma but doesn't seem to be possible with the integrated version. It looks like all I can do is set up a workflow validation on a workflow transition that will require all open forms to be submitted, but that is not ideal. There are times when a user may have more than one form open, but I only require a single one to be submitted before they proceed.
This example is just checking to see if a form has been submitted and then transitions automatically to the next status, I need to prevent them from transitioning unless they have submitted it.
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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