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Using Teams and Slack simultaneously with Atlassian Assist in JSM

Shalabh Chaudhri February 23, 2024

As I understand, only one chat mechanism can be linked to JSM.

What do folks do in terms of linking up JSM (via Atlassian Assist) to customer channels in Slack and Teams simultaneously?

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Fabian Lim
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 23, 2024

Hi @Shalabh Chaudhri

One option is to have nextup which is a plugin that has similar functionality running simultaneously. Link: https://www.nextup.ai/

Fabian

 

 

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