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Using Jira Service Management to Organize the purchases process

Does anyone have experience using Jira Service Management to organize the purchases process in an organization?

If yes, what workflow did you use?

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Mikael Sandberg Community Leader May 17, 2022

We used to before moving to a separate tool. This the workflow that we used:

Screen Shot 2022-05-17 at 7.16.30 AM.png

Work Management has a template for Procurement that you could use, it uses a workflow that looks like this:

Screen Shot 2022-05-17 at 7.18.46 AM.png

Thank you Mikael!

I think this could be a good basis for building a more complex process that takes into account permissions depending on the amount or type of purchase, etc.

Best regards,


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