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User is not able to change their time zone - how can it be fixed?

Abhay Patil May 1, 2024

One of the JIRA users is attempting to change their time zone by editing their account  "preference". However when they get into editing preference and click on time zone field they see only one option in the dropdown - that is GMT. Not sure why so. Any insight into what could be wrong will be great. Thanks.

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