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User based access for Portal

Utkarsh Chakraborty
Utkarsh Chakraborty
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March 1, 2022

Hello All,

I am implementing a Service Desk and have arrived at a halt.

If there are 2 customer from 2 different companies and I am hosting personalized service desk for each of them on one portal. Is it possible to set permissions for one not to be able to see each other's portal?

qwerty.atlassian.com/Portal
2 projects
ABC  Service Desk
XYZ  Service Desk

john.doe@abc.com be able to see only ABC Service Desk
Jane.doe@xyz.com be able to see only XYZ Service Desk

Please advise.

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Jack Brickey
Jack Brickey
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March 1, 2022

You would use Organizations feature to achieve this on a single project/portal. The other option is different projects but generally organizations is the way to go.

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Utkarsh Chakraborty
Utkarsh Chakraborty
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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March 1, 2022

This should resolve the problem. I was exploring the Restrict Portal Access. However, this is much easier.
Thank you so much!

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