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Unknown who is the JIRA admin

robvangastel
robvangastel
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February 19, 2025

A previous colleague who had left the company might have been the JIRA administrator. I want to get the administrator rights to change settings. How can I change this? As nobody in our team has any administrator rights.

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Kris Dewachter
Kris Dewachter
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February 19, 2025

Hi @robvangastel ,

Welcome to the Atlassian Community.

Maybe it's best to log at ticket with Atlassian support. I presume they will be able to help you transferring admin rights.

Best regards,

Kris

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robvangastel
robvangastel
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February 19, 2025

Thanks Kris, I tried going through the Atlassian Support but it suggested me to create a community post. Which URL should I use to create a support ticket?

Cheers, Rob

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Kris Dewachter
Kris Dewachter
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February 19, 2025

Can you try the "Login to contact support" button on the very bottom of this page : https://support.atlassian.com/

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robvangastel
robvangastel
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February 19, 2025

Thanks! I tried different continuations but managed to find one to submit a ticket. 

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