Unable to verify the DNS

Vysakh V
Contributor
June 6, 2022

We setup a domain which has been verified for account management.

However we are also trying to add the same domain as email sender, which causes some trouble now.

We have setup all entries as requested and all well known DNS propagation tools are showing the proper entries for our Domain.

However Atlassian is unable to confirm one of the entries. I did double check the entries + rerun the verification job at Atlassian end manually several times, but no luck. Can someone please help on this asap?

1 answer

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R Kannan
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March 3, 2024

Specifically - the DNS entry for atlassian-bounces is not recognized/seen and am unable to verify the email domain to setup. 

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