I'm not able to copy/paste images and screenshots in the comments [Respond to customer].
1. Do the status transition from "Work In Progress" to "Waiting on Client response".
2. In "Respond to Customer" copy and paste any image or paste any screenshot and submit.
3. In the comment section error shows "Failed to load".
@Alexander Bondarev Thanks for your quick response, this seems to be global issue, I have tried with multiple images and screen shots and everytime I ended up with error message as "Failed to load".
Please note: Attaching a file or image through upload button option is working but directly pasting an image in comments section is not working which is very painful during client communication.
Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events