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Trying to automate when a new issue is created within a portal, to clone a task onto another project

My team is creating a new portal to have customers submit requests through it. I am trying to figure out the JSON syntax in order to add a LABEL of "ISD" to each cloned issue, when creating a cloned issue for our team managed board (and add to the current sprint). 


Any advise for the syntax?

2 answers

2 votes
Alex Koxaras Community Leader Dec 24, 2021


All the advanced field edit can be read here. The proper syntax for adding a label would be:

"update": {
"labels": [{
"add": "ISD"
2 votes
Rodney Nissen Community Leader Dec 23, 2021

Seems to be a few details here.  First, what mechanism are you using to do the cloning? Are you using Automation for Jira, Scriptrunner, or something else?  Depending on the answer to that question, my answer to the one you asked would be different.

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