The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Trouble with Language-Specific Form Fields in Service Desk

JuanD
September 22, 2023

Hello!

I have a service desk form for requesting a Purchase Order.

The form needs to be displayed in different languages since we support multiple countries. So, I added a variable called "Preferred Language," and depending on the selected option, the form is displayed in the user's preferred language.

The issue I'm facing now is that the fields I've created in the "original" section, which is in Spanish, are linked to custom fields in Jira. However, when I copy them into sections for other languages, they are not staying linked; it's as if they create separate fields. And I need those fields to determine who to assign the request to.

0 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events