Dear all,
I have automation with the trigger "Issue Linked" for all link types.
But the trigger not works when the issue is linked as "related from" or "is blocked by" options. With "relates to" or "blocks" options it's working, can't figure out why.
Can Someone help with this?
Also, the Check allows other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule being turned on.
I noticed that some of my Jira cloud automation rules with the 'Issue linked' trigger were not getting triggered today and realized that it was due to an active Atlassian incident Delayed execution of Automation Rules.
I recommend checking the Atlassian status page for any active incidents related to automation.
Hello @Sedrak Khachatryan
What exactly do you mean when you say the rule "doesn't work" for those types of links?
Is the rule getting triggered?
If it is getting triggered but the results are not what you expect, what exactly is happening that is not what you expect? What does the rule Audit Log say for those executions?
Please show use the details of each step of the rule.
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Share your rule. Links are bidirectional, may be your rule has some JQL that is limiting the issues based on one of those outward or inward link type.
Ravi
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Hey Ravi
Thanks for the suggestion, I've updated the question. Also, there is no any JQL in the rule.
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Hi @Ravi Sagar _Sparxsys_
I am facing a similar problem.
The linked issue trigger only works when issue link "Blocks" is used. For cases when the issue is linked as "is blocked by" the automation rules don't trigger at all.
It is mentioned in the linked issue trigger that rule will always refer to the source issue. I am unable to set it for destination issue.
Your help in this matter is highly appreciated!
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