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The trigger when issue linked trigger not works with "related from" or "is blocked by" options


Dear all,
I have automation with the trigger "Issue Linked" for all link types.
But the trigger not works when the issue is linked as "related from" or "is blocked by" options. With "relates to" or "blocks" options it's working, can't figure out why.
Can Someone help with this?

Also, the  Check allows other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule being turned on.


3 answers

I noticed that some of my Jira cloud automation rules with the 'Issue linked' trigger were not getting triggered today and realized that it was due to an active Atlassian incident Delayed execution of Automation Rules.


I recommend checking the Atlassian status page for any active incidents related to automation.

0 votes
Trudy Claspill
Community Leader
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Dec 27, 2022

Hello @Sedrak Khachatryan 

What exactly do you mean when you say the rule "doesn't work" for those types of links?

Is the rule getting triggered?

If it is getting triggered but the results are not what you expect, what exactly is happening that is not what you expect? What does the rule Audit Log say for those executions?

Please show use the details of each step of the rule.

0 votes
Ravi Sagar _Sparxsys_
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Dec 24, 2022

Hi @Sedrak Khachatryan 

Share your rule. Links are bidirectional, may be your rule has some JQL that is limiting the issues based on one of those outward or inward link type.


Hey Ravi
Thanks for the suggestion, I've updated the question. Also, there is no any JQL in the rule.

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