Template not visible in issue view

[Evert Morren]

Hi, I want to create a article in the issue view but I don't see all the templates who I have made in the Knowledge base Space. How can Ik make them visible?

[Angélica Luz · Accepted solution]

Hello @Evert Morren,

Thank you for reaching out to the Atlassian Community!

When it comes to creating new articles from Jira, currently, it’s limited to the templates How-to and Troubleshooting and it’s not possible to add more or search for custom templates.

There is a feature request suggesting to add more templates:

• Additional custom templates for KB article creation

Please, click on vote and also watch the feature above to receive future updates from our product managers.

Kind regards,
Angélica

[Evert Morren]

Hi Angelica,

Thank you very much for answering.

Regards,

Evert