Taking Automate cloud backup

[Jithendra Mathi]

Hi Community,
We are looking to take auto backup for an interval, Is there any possibility that Atlassian has provided any such feature to take backups automatically?

Is there any add-on supporting such features.?

Thank you,

Jithendra

[Mark Segall]

Hi @Jithendra Mathi and welcome to the community!

Unfortunately, scheduled backups are not a native option.  See this similar question for more detail:

https://community.atlassian.com/t5/Jira-questions/How-to-create-an-automatic-backup-in-JIRA-Cloud-every-24hrs/qaq-p/303444

As for marketplace, you can find some options here:

https://marketplace.atlassian.com/search?product=jira&query=backup

[Vish Reddy _Revyz_]

Hi @Jithendra Mathi 

I represent Revyz, we have built an automatic backup solution that runs every 24 hrs and also supports on-demand backups with granular restore of Jira objects be it issues or just attachments, workflows etc.. Please have a look through our marketplace page - https://marketplace.atlassian.com/apps/1228694/revyz-backup-restore?hosting=cloud&tab=overview

Happy to answer any additional question on the functionality we provide, of course we are constantly looking for feedback and adding in more capabilities every week.

Thank you

Vish

[Jithendra Mathi]

Hi Vish,

Thank you for your answer, Revyz, is only supporting Jira software.? We are looking to the Jira cloud service management auto backups. Please find the screenshot.
 

[Vish Reddy _Revyz_]

Hi @Jithendra Mathi 

We have JSM in beta, we can get your trial started right away.

Thank you 

Vish

[Jithendra Mathi]

Hi Vish,
I hope you are doing great,

I have a couple of questions before taking a beat to test.

We have multiple JSM products, does would Revyz take auto backups all at once.?

Do we need to install multiple apps for Jira Software and JSM.?

can we have this work across multiple instances?

What is the pricing model?

Thank you,

Jithendra

[Vish Reddy _Revyz_]

Hi @Jithendra Mathi 

Thank you for the interest.

Couple of things to address your questions:

• As I mentioned JSM is in beta as of now for us
• Backup of your cloud tenants are taken every 24 hrs automatically
• We also have the functionality for on-demand backup too
• Managing backups and making them searchable is also key from a restore perspective
• As of now you install one app and we can turn on the beta within the same app. Because of how licensing works i.e. licensing for JSW is different from JSM etc.. you would have to install different app's to account for it
• Pricing model is a per user pricing model, as we are a paid via Atlassian app i.e. we are line-item within your Atlassian Bill and we do not have the flexibility to change the licensing meter which is "users"
• As of today you have to install the app in every instance you want to protect, in the future we are thinking of consolidating the operations into one. The challenge is with regards to authentication and authorization. We do not use API tokens (you may want to checkin on the risks of using API key's) rather we are using the Atlassian auth mechanism for connect app's - reference this doc - https://developer.atlassian.com/developer-guide/connect-app-authorization/

It is easy to potentially do a backup, restoring data is very complicated, as you think about the solution you want to put in place, I would urge you to consider on the mechanics of how backed-up data is going to be restored and in managing multiple copies of backed-up data efficiently.

Hope this helps, happy to share more, please feel free to reach out directly if need be - vish.reddy@revyz.io

Thank you

Vish