Hi all,
In my Jira Service Desk board I've created a swimlane from a query (labels = my_label_name) to group issues with a specific label and have everything else in a 2nd swimlane.
For some reason, swimlanes do not appear on the board at all. I have a quick filter with the same query and it works fine when enabled, so the query is sound. I also made sure to select "Group by: Queries" on the board in case that has any effect. The View Settings has the option to expand/collapse swimlanes but that has 0 effect.
Any ideas?