Hi, I am using jira service desk
I want to create a custom survey and notify by email my customers(or group of customers) without related to any ticket, is that possible in this service?
if any plugin do that I can install and use that
Hey @Farhaad_n
Surveys are always sent for reporter of a ticket or a group of people after ticket is solved .
There may or may not be an option to send for group of people like a generic survey.
Please explore these marketplace apps here https://marketplace.atlassian.com/search?hosting=server&product=jira-service-management&query=survey
First 2 plugins you can check, they are the most popular ones.
Regards,
Vishwas
Hi @Farhaad_n
You can use Issue Collector in case you are thinking of reducing the budget on add-on
Now if you need to use plugin, here are the suggestions
https://marketplace.atlassian.com/apps/1215212/customer-satisfaction-survey-for-jira
https://marketplace.atlassian.com/apps/1215527/ovyka-satisfaction-for-jira
Thanks,
Pramodh
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