Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Survey for all customers

Hi, I am using jira service desk 

I want to create a custom survey and notify by email my customers(or group of customers) without related to any ticket, is that possible in this service? 

if any plugin do that I can install and use that

2 answers

Hey @Farhaad_n 

Surveys are always sent for reporter of a ticket or a group of people after ticket is solved .

There may or may not be an option to send for group of people like a generic survey.

Please explore these marketplace apps here

First 2 plugins you can check, they are the most popular ones.



2 votes
Pramodh M Community Leader Jan 09, 2022

Hi @Farhaad_n 

You can use Issue Collector in case you are thinking of reducing the budget on add-on

Now if you need to use plugin, here are the suggestions



Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Next level incident management in Jira Service Management

Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...

1,666 views 21 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you