Sticker Printer for Jira - App does not appear to work.

[Andrew Woodman]

I'm attempting to install Sticker Printer for Jira, but the app does not appear to install correctly. Is this application still available? It's functionality is exactly what I require.

[Carlos Garcia Navarro]

Hi @Andrew Woodman ,

What issues are you experiencing?

I haven't used it but it seems that it's still available: https://marketplace.atlassian.com/apps/1222124/sticker-printer-for-jira?gclid=CjwKCAjwp7eUBhBeEiwAZbHwkfAZi6Llgs3Ukc2CJpbCTUfHMqhSfDQzYTiXTJbKGbP7h_p62WZ4iBoCgJ0QAvD_BwE&tab=overview&hosting=cloud

I think that one of the comments in the reviews is from @Ben KelleyIf this is you, Ben, and if you're still involved with Sticker Printer for Jira, can you provide some help? Thanks!

[Andrew Woodman]

When I attempt to install the app it gives me the following error message:

[Ben Kelley]

Hi yes I know about Sticker Printer For Jira.

I just tested it now on a trial Jira instance, and I was able to install it OK.

[Andrew Woodman]

Thanks for looking into this. 

Is it possible the restoration process that caused extended outage we had in April could have impacted our ability to install this app?

I had it installed previously but I was unable to update it. It came up with what I believe was an error 500 message.

I thought perhaps uninstalling it and re-installing it may have done the trick. However after I uninstalled it the install failed.

[Andrew Woodman]

I've just confirmed I can install other apps successfully

[Ben Kelley]

OK sorry I don't have an immediate answer for you. As an unsupported product we can't really give you a timeline, but I will take a look at this at some stage.