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Specific knowledge base article for jira service issues

Hi,

Does anyone know of an app in the marketplace that will associate specific kb articles to issues.  We've set up our kb but we are looking for something that offers more specific kb's than a general keyword search.  

1 answer

https://support.atlassian.com/jira-service-management-cloud/docs/how-do-you-automatically-present-articles-to-customers-in-a-request/

 

You can use labels for this, to restrict the suggestion of articles for specific request types. 

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