Hello everyone!
I'm working on an automation that, for each new item, needs to search for items that contain the same value in a custom text field as the newly created item. To do this, I am saving the field value in a variable (idvmbox) and using the Search Item action with the following JQL syntax:
ID_VMBox ~ {{idvmbox}}.
However, I always get the following error:
'{' is a JQL reserved character. You need to put it in a string of characters or use the '\u007b' escape. (line 1, character 12).
How to fix this problem?
Hi @gabriel
welcome to the community and thank you for your question.
Could you please try to put ' around your smartvalue?
That should prevent the automation rule from showing errors.
Best regards,
Kai
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