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Smart Value in JQL search

gabriel April 19, 2024

Hello everyone!
I'm working on an automation that, for each new item, needs to search for items that contain the same value in a custom text field as the newly created item. To do this, I am saving the field value in a variable (idvmbox) and using the Search Item action with the following JQL syntax:


ID_VMBox ~ {{idvmbox}}.

However, I always get the following error:

'{' is a JQL reserved character. You need to put it in a string of characters or use the '\u007b' escape. (line 1, character 12).

How to fix this problem?

1 answer

0 votes
Kai Becker
Community Leader
Community Leader
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April 19, 2024

Hi @gabriel 

welcome to the community and thank you for your question.
Could you please try to put ' around your smartvalue?
That should prevent the automation rule from showing errors.

Best regards,
Kai

gabriel April 19, 2024

It worked for me, thanks!

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