Hello,
in an automation i create a new service request and want to insert a link in a comment with the customer URL of this created service request. Any ideas?
I thought there is maybe a smart value like {{createdIssue.customer.url}} but it's working.
BW
Markus
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thank you!
Its not working for my use case, because i'll get the customer-url of the trigger issue and not the one i created in the automation.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi @Markus Kleinschmidt ,
If you apply a branch with last created issue and then an action with the smart value. Will it work?
Regards, Marco
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.