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Setup incoming email server - Login.microsoftonline.com

Jira Stuff
Jira Stuff December 12, 2022

Hi there,

I hope someone can provide me a hint how to solve this Problem. I am able to log in the  mail account via login.microsoftonline.com, but via Jira it complains Java.net.UnknownHostException. 19085EFC-4A45-4318-B40F-EF7E2E8DA38A.png

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Brant Schroeder
Brant Schroeder
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December 13, 2022

@Jira Stuff This should help you resolve the issue https://confluence.atlassian.com/jirakb/jira-mail-handlers-or-service-management-mail-handlers-cannot-be-configured-using-oauth-2-0-the-authorization-or-connection-test-fails-1095250181.html 

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Jira Stuff
Jira Stuff December 14, 2022

Thank you @Brant Schroeder.

In the meantime, I got feedback from Jira Support that Jira <-> exchange need to be setup in the FW in order Jira can connect to exchange.  

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Jira Stuff
Jira Stuff December 29, 2022

Hi Brant,
just for your information. After we put the Jira server in the DMZ and set up the FW accordingly, the incoming mail works fine.

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