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Service Project Customer - Portal Access - how to edit/delete comments

Dániel Vincze
Dániel Vincze
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February 28, 2025

Can you tell me why the customer users cannot edit/delete comments which was created via portal if the Service Project Customer - Portal Access project role is under "Delete Own comments" and "Edit own comments" ?

 

Thanks

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Sebastian Krzewiński
Sebastian Krzewiński
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February 28, 2025

Hi @Dániel Vincze 

 

Based on this ticket - https://jira.atlassian.com/browse/JSDCLOUD-614. It looks that this is not possible for now, but maybe someone from Atlassian Team can confirm this.


Regards,

Seba

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Marc - Devoteam
Marc - Devoteam
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February 28, 2025

Hi @Dániel Vincze 

Welcome to the community.

Most of the permissions in the permission scheme do't apply to customers.

Edit/Delete comment or attachment don't apply to them for instance.

Also see the ticket provided by @Sebastian Krzewiński in the Atlassian public Jira.

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