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Service Portal Custom Links


Anyone know if it's possible to add a custom link in the Jira Service Portal that would navigate out to a custom URL (specifically a Google Form in our case). Screenshot below.



1 answer

1 accepted

2 votes
Answer accepted
Fabian Lim Community Leader Jun 02, 2022

Hi @Levi Scott

Unfortunately you can't unless you purchase plugins.

One way to hack it is to create a service desk projects with all requests hidden. Then in the description you can put a url to the Google form.


Thanks Fabian. I like the hack idea. I'll give that a try.

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