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Send an email to assignee based on custom date field

noor_farjad September 2, 2022

Is there a way to automate sending an email to the assignee once a custom date field (Next Engagement Date) is reached? When the date to engage next = current date that is. 

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Mark Segall
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 2, 2022

Hi @noor_farjad and welcome to the community!

Yes.  You can do this with an automation rule:

  • TRIGGER (Scheduled): Daily
    • "Next Engagement Date" >= StartOfDay() AND "Next Engagement Date" < startOfDay(1)
  • ACTION: Send Email
noor_farjad September 2, 2022

Thanks! 

Can this be done without the code? I was trying to create the rule from Project Settings > Automations > Rules 

Mark Segall
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 2, 2022

Yes, it's all just a configuration.  Your rule is literally just those two steps.

noor_farjad September 2, 2022

Thanks for the prompt response. :)

Like Mark Segall likes this
Mark Segall
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 2, 2022

Happy to help!

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