Hello!
I have enabled a list of approvers. However, is there a way or a workaround so that if a field is selected from a dropdown list during ticket creation that it automatically choses one specific person from the list to approve only?
Many thanks!
To clarify, you're asking for a specific approver to be assigned to an issue if a particular value is chosen from a dropdown list?
You can do this with automations for the project in question. Here's an example:
When: Issue created
If: Target Field equals
"Target Value"
Then: Assign the issue to
"Target User"
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