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Seeking feedback - External resources on Portal


We recently announced the release of a new capability that allows admins to add links to external resources on their Portal.

You can learn more about this capability here -

We are continuing to make improvements to this capability and your inputs are valuable to us.


We are looking to get detailed feedback on your experience with this feature over a 60-minute video call. If you are an admin who has used this feature and is willing to speak with us on a call, please reach out to me at 


We’re also offering a USD $100 gift card upon completion of the interview, as a token of thanks for your time.


Looking forward to hearing from you! 


1 comment

Hi @Sushant Koshy ,

How is this different from the existing "Add Shortcuts" ? And where can the non-admin users see the added resources ?

Hi @Rilwan Ahmed , this feature is similar to "Shortcuts" feature but more focused on the customer-facing portal. Help seekers can easily find additional resources on their Portal using this feature. 

Like Rilwan Ahmed likes this


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