The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
I have three versions of "How can we assist you today?" custom fields:
How can we help you today? - BIA
How can we help you today? - External
How can we help you today? - Internal
When I am writing my SLA JQL code only the BIA and External version populate. The External and Internal option have the same contexts and associated screens. Has anyone else come across something similar?
Thanks,
Rob
User error, there was a space in front of How for the internal option which caused the JQL error.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.