Dear community,
about a month ago I updated the SLA, from 24/7 to 24/5, only from Monday to Friday and the SLA does not run on weekends.
But now I have a problem that I get up in the morning and see that the SLA is stopped, you don't know what it can be? I set it when I was in the US, and now I'm back in the EU, so can't there be a problem in the time zone?
I look forward to your reply,
Thank you!
When it comes to SLA settings, a print screen from your SLA and calendar will help us to understand the problem.
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Here it is, I'm sorry, but we have a permanently set CZ language in the project.
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Two things:
1. Please, translate your print screen to english, your language looks beautiful, but is difficult understand it. 😁
2. When you wake up, from what time is the SLA paused until what time is it running again?
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