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Reopen form that was submitted using automation (no API)
Hey everyone!
Yesterday, when I was working on an automation rule I saw the Reopen forms action and I got really excited to use it. Today, I cannot see it in the Forms section:
I have tried to make a global automation, I tried different triggers and methods to get it back but I didn't manage to do it. Was it just a test? Do you know if this feature will be available soon?
I'm working on an important project that needs for the submitted form to be automatically reopened once the status is changed.
Let me know!
1 answer
There is no Reopen forms action in automation (I could be wrong), but I can't find it and I have never seen it.
You could make an automation rule and use the Web Request action
Use a PUT request:
https://<<your site here>>.atlassian.net/gateway/api/proforma/cloudid/<<your cloud id>>/api/3/issue/{{issue.id}}/form/<<form number>>/unlock
Example rule I made:
Be aware to set the headers with the correct authentication details.
To find your cloud ID
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